Dents By Hand offers a free Hail Evaluation service to determine if our company and the PDR process is a good fit for your vehicle. The process takes about 10 minutes and will give you a better idea of what to expect. If you have a copy of your insurance paperwork, please bring that with you or email us a copy of it if available.
Going through so many storm events over the years has given us some unique experiences in working with customers who are rightfully upset that their new car has just been pummeled with hail. For us, it isn’t just about taking the dents out of the car but in creating a space where our customers feel reassured and confident in choosing Dents By Hand to process their claim.
Through the use of our Light Tunnel, we will look over the vehicle for any signs of cracked paint, damaged moldings, or other concerns — things that are often overlooked or go undetected by an insurance adjuster doing their initial inspection. Seeing the dents under controlled conditions is the only way to make a proper assessment of the damage.
Our goal is to repair the vehicle with the PDR process alone, yet occasionally cracked paint or very severe damage can indicate the need for replacement panels. We have access to quality body shops for such items as a hood replacement or minor paint repairs, however, we avoid invasive repairs which require roof replacements. There are some in these situations that we can save, but it depends on how much straight metal is left.